All orders are made to order, in the order they are recieved. Please allow 3 - 4 weeks for your the order to be made and shipped.
Shipping
Once order is ready, shipping will be via USPS or FedEx.
Once order is ready, shipping will be via USPS or FedEx.
For ready to ship items, orders are prepped and packaged daily. Orders placed during the weekend or holiday will be shipped out the next available business day.
While not anticipated, Katherine Minx is not responsible for shipping delays that may occur due to issues following post office drop-off.
While not anticipated, Katherine Minx is not responsible for shipping delays that may occur due to issues following post office drop-off.
Expedited shipping options affects delivery time after dispatch and does not shorten the 3-4 week production period. Delivery estimates are auto generated by Shopify and do not reflect the delivery time following shipment. Please refer to your tracking number for an accurate ETA.
For rush order requests, please refer to the CONTACT page.
Returns
All sales are final.
If there is an issue with the order you received reach out via the CONTACT section
If there is an issue with the order you received reach out via the CONTACT section
Exchanges
In the rare case of defects, exchange requests will be accepted within 48 hours starting from the tracking number delivery date.
In the rare case of defects, exchange requests will be accepted within 48 hours starting from the tracking number delivery date.
Cancelations
All items are made to order. Cancelations will be accepted only if notified within 24 hours following order placement.